Overview
Eggcelerated Learning ("Eggcelerated Learning," "we," "our," or "us") operates the Eggcelerated Learning website and mobile application (collectively, the "Services"). This Privacy Policy explains how we collect, use, disclose, and protect information when you use our Services.
Eggcelerated Learning is an educational platform designed to provide a safe and secure learning environment for young children. It is intended to be used under the supervision of a parent or legal guardian.
We are committed to protecting children's privacy and complying with the Children's Online Privacy Protection Act (COPPA) and Apple's Kids Category App Store Guidelines.
1. Information We Collect
Parental Consent
Because Eggcelerated Learning is designed for children under age 13, a parent or legal guardian must create and manage the account. By creating an account, the parent or guardian provides consent for the collection and use of information described in this Privacy Policy for the purpose of operating the educational service.
Children cannot create accounts themselves.
Parent Account Information
When a parent or guardian creates an account, we collect:
- Email address — Used for account login and password recovery.
- Password — Stored securely using industry-standard encryption (we never see your plain-text password).
- Display name — Optional name used within the app experience.
Child Profile Information
Parents may create one or more child profiles. For each profile we collect:
- Child's first name or nickname — Used to personalize the in-app experience.
- Age or grade level — Used to tailor educational content appropriately.
We do not collect the full name, date of birth, photo, location, or any other personal information from children.
2. Website Data
When you visit our website at Eggceleratedlearning.com, we may automatically collect certain technical information:
| Data Type | Why We Collect It |
|---|---|
| Page views & visit timestamps | To understand which content families find most helpful |
| Browser type & device type | To ensure the site displays correctly on all devices |
| Referring URL | To understand how visitors find our website |
| General geographic region (country/state) | To understand our audience — never precise location |
Contact & Support Forms
When you submit a contact form, tech support request, or birthday shoutout on our website, we collect the information you voluntarily provide (such as name and email address). This information is used solely to respond to your inquiry and is not shared with third parties for marketing purposes.
Store & Orders
If you place an order through our online store, we collect:
- Name and email address for order confirmation
- Shipping address for physical product delivery
- Payment details — processed securely through our third-party payment provider. We never store your full credit card number.
Birthday Shoutout Submissions
Submissions to our Birthday Wall are manually reviewed before being published. We collect the child's first name and age submitted by the parent. No other personal information is collected or displayed publicly.
3. App Data
Learning & Progress Data
The app tracks educational progress to provide a personalized learning experience. This includes:
- Lessons completed, quiz scores, and activity results
- Stars and eggs earned within the app
- Game progress and unlocked content
- Time spent in specific learning modules
This data is linked to the child's profile and stored securely in your parent account. It is used only to power the educational experience — never for advertising.
Device & Technical Data
We may collect limited technical data to maintain app performance:
- Device type and operating system version
- App version number
- Crash reports and error logs (contain no personal information)
The app does not contain third-party advertising, behavioral tracking, or analytics SDKs that target children.
4. Children & COPPA
Eggcelerated Learning is designed for young children and fully complies with the Children's Online Privacy Protection Act (COPPA).
- We do not knowingly collect personal information directly from children.
- All accounts are created and managed by a parent or legal guardian.
- We do not allow children to share personal information, chat with others, or post publicly.
- We do not serve behavioral advertising to children.
- We do not sell children's personal information under any circumstances.
If we discover that a child under 13 has provided personal information without verifiable parental consent, we will delete it immediately. Contact us at the email below if you have concerns.
Parental Rights
As a parent or guardian, you have the right to:
- Review the personal information we have collected about your child
- Request deletion of your child's personal information
- Refuse further collection or use of your child's information
- Delete your child's profile or your entire parent account at any time
5. How We Share Information
We do not sell, rent, or trade your personal information. We may share information only in the following limited circumstances:
Service Providers
We use trusted third-party services to operate our platform:
| Service | Purpose |
|---|---|
| Firebase (Google) | Secure database, authentication, and file storage |
| Payment Processor | Secure handling of store transactions |
| Apple App Store / Google Play | App distribution and in-app purchase processing |
All service providers are contractually obligated to protect your data and may not use it for any purpose beyond providing services to us.
Legal Requirements
We may disclose information if required by law, court order, or to protect the safety of our users or the public.
6. Data Security
We take data security seriously and implement industry-standard safeguards:
- Encryption in transit — All data between your device and our servers is encrypted using HTTPS/TLS.
- Encrypted passwords — Passwords are hashed and never stored in plain text.
- Firebase Security Rules — Our database uses strict access rules so users can only access their own data.
- Limited data collection — We only collect what's necessary to operate the service.
No method of transmission over the internet is 100% secure. If you believe your account has been compromised, contact us immediately.
7. Your Rights
You have the following rights regarding your personal information:
- Access — Request a copy of the data we hold about you.
- Correction — Ask us to correct inaccurate information.
- Deletion — Request deletion of your account and associated data.
- Opt-out — Unsubscribe from any promotional emails at any time.
- Data portability — Request your data in a portable format.
To exercise any of these rights, contact us at the email address listed at the bottom of this page. We will respond within 30 days.
8. Cookies & Tracking
Our website uses minimal cookies and local storage technologies:
| Type | Purpose | Can You Opt Out? |
|---|---|---|
| Essential cookies | Keep you logged in and remember preferences | No — required for the site to function |
| Analytics (page views) | Understand site traffic using our own tools | Yes — contact us to opt out |
We do not use third-party advertising cookies or share browsing behavior with ad networks.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we make significant changes, we will:
- Update the "Last Updated" date at the top of this page
- Post a notice on our website or send an email to registered users
Continued use of our Services after changes are posted constitutes acceptance of the updated policy. We encourage you to review this page periodically.
Questions About Your Privacy?
We're here to help. Reach out to our team any time and we'll respond within 30 days.
📧 Eggceleratedlearning@Eggceleratedlearning.com
Contact Us